Using the Booking Form (Patient Perspective)

When a visitor comes to your booking page, they see a guided, multistep form:

A. Choose Service

List of available services with:

  • Name
  • Duration
  • Price
  • Short description
  • They pick the service they want (e.g. “Lab Test: Blood Panel”).

    B. Pick Date & Time

    A calendar limited by:

  • Today’s date
  • Maximum advance days (e.g. next 90 days)
  • Provider & clinic availability
  • They choose a date and then select a visible time slot.

    C. Enter Their Details

  • Name, email address, and phone number.
  • Optional address fields if you enable them.
  • If they’re logged in, their information can be prefilled.
  • They may be given the option to create an account for faster future bookings.
  • D. Add Patient Details

    They choose existing patients (if they’ve booked before), or create a new patient record.

    For each patient, they can enter:

  • Date of birth and gender
  • Allergies
  • Current medications
  • Medical notes or conditions
  • Insurance info and emergency contacts
  • E. Review & Confirm

    They see a summary:

  • Service, date, time, staff
  • Their contact info
  • Patient list
  • Total price
  • If deposits are enabled (How much is due now, how much is due at the clinic)
  • They select a payment method (if you’ve enabled online payments).
  • They agree to your terms and conditions.
  • F. Payment & Success Screen

    If online payments are enabled, they complete payment via:

    Card (Stripe), PayPal, or Klarna.

    On success, they see a confirmation message and may receive:

  • A downloadable confirmation
  • Email confirmation
  • A link to manage their bookings or create an account.
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